{"id":5563,"date":"2024-08-16T08:39:25","date_gmt":"2024-08-16T08:39:25","guid":{"rendered":"https:\/\/nuovo.pratica-mente.ch\/?page_id=5563"},"modified":"2025-02-03T10:43:34","modified_gmt":"2025-02-03T10:43:34","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/pratica-mente.ch\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<p><strong>Privacy Policy<\/strong><\/p>\n<p>Protecting users&#8217; personal data is a priority for us. This policy describes how personal data provided through our website is collected, used, stored, and protected, in compliance with the new Federal Data Protection Act (nLPD) in force since September 1, 2023, and, where applicable, the European Union&#8217;s General Data Protection Regulation (GDPR).<\/p>\n<p><strong>1. Data Controller<\/strong><\/p>\n<p>The data controller is:<br \/>\nPerson: Francesca Betteni<br \/>\nAddress: Via del Sole 19D &#8211; 6932 Pregassona &#8211; Svizzera<br \/>\nE-mail: <a href=\"mailto:francesca@pratica-mente.ch\">francesca@pratica-mente.ch<\/a><\/p>\n<p><strong>2. Collected Personal Data<\/strong><\/p>\n<p>We process the following categories of personal data:<br \/>\n\u2022 <strong>Identification and contact data<\/strong>: name, surname, address, email, phone number.<br \/>\n\u2022 <strong>Technical and navigation data<\/strong>: IP address, browser type, operating system, cookie information, and log data.<br \/>\n\u2022 <strong>Data voluntarily provided by the user<\/strong>: information entered in contact or registration forms.<\/p>\n<p><strong>3. Purpose and Legal Basis of Processing<\/strong><\/p>\n<p>The processing of personal data is carried out for the following purposes and on the corresponding legal bases<br \/>\n<em>Purpose<\/em>: Provision of requested services and user request management<br \/>\n<em>Legal Basis<\/em>: Performance of a contract (Art. 31 nLPD; Art. 6(1)(b) GDPR)<\/p>\n<p><em>Purpose<\/em>: Improvement of user experience and statistical analysis of the website<br \/>\n<em>Legal Basis<\/em>: Legitimate interest (Art. 31 nLPD; Art. 6(1)(f) GDPR)<\/p>\n<p><em>Purpose<\/em>: Compliance with legal obligations (e.g., tax or accounting obligations)<br \/>\n<em>Legal Basis<\/em>: Legal obligation (Art. 31 nLPD; Art. 6(1)(c) GDPR)<\/p>\n<p><em>Purpose<\/em>: Sending promotional communications and newsletters<br \/>\n<em>Legal Basis<\/em>: Explicit user consent (Art. 31 nLPD; Art. 6(1)(a) GDPR)<\/p>\n<p><em>Purpose<\/em>: Eventuale profilazione per personalizzazione dei contenuti<br \/>\n<em>Legal Basis<\/em>: Explicit user consent (Art. 31 nLPD; Art. 6(1)(a) GDPR)<\/p>\n<p><strong>4. Data Processing Methods<\/strong><br \/>\nPersonal data is processed using manual and IT tools in compliance with the principles of lawfulness, fairness, and transparency. Where applicable, profiling is carried out to personalize the user experience, subject to obtaining consent.<\/p>\n<p><strong>5. Data Retention<\/strong><br \/>\nPersonal data is retained for the time strictly necessary for the purposes for which it was collected:<br \/>\n\u2022 <strong>Contact data for service management<\/strong>: retained for the entire duration of the contractual relationship and for 10 years afterward for legal obligations.<br \/>\n\u2022 <strong>Navigation data<\/strong>: retained for 12 months.<br \/>\n\u2022 <strong>Data used for marketing purposes<\/strong>: retained until consent is revoked and in any case no longer than 2 years.<br \/>\n\u2022 <strong>Cookie-related data<\/strong>: as specified in the Cookie Policy.<\/p>\n<p><strong>6. Data Recipients<\/strong><br \/>\nPersonal data may be shared with:<br \/>\n\u2022 IT and hosting service providers;<br \/>\n\u2022 Tax and legal consultants for legal obligations;<br \/>\n\u2022 Competent authorities in case of legal obligations.<\/p>\n<p>Personal data will not be sold to third parties under any circumstances.<\/p>\n<p><strong>7. Data Transfer Abroad<\/strong><br \/>\nUsers&#8217; personal data may be transferred outside the Swiss Confederation only to countries that ensure an adequate level of data protection, in accordance with Art. 16 nLPD and Art. 44 GDPR. If the transfer takes place to countries lacking adequate protection levels, appropriate security measures (e.g., Standard Contractual Clauses) will be adopted.<\/p>\n<p><strong>8. Data Subjects\u2019 Rights<\/strong><br \/>\nUsers have the right to:<br \/>\n\u2022 <strong>Access <\/strong>their personal data (Art. 25 nLPD; Art. 15 GDPR);<br \/>\n\u2022 <strong>Request rectification <\/strong>(Art. 32 nLPD; Art. 16 GDPR);<br \/>\n\u2022 <strong>Obtain data deletion <\/strong>(Art. 32 nLPD; Art. 17 GDPR);<br \/>\n\u2022 <strong>Withdraw consent at any time <\/strong>(Art. 30 nLPD; Art. 7 GDPR);<br \/>\n\u2022 <strong>Object to processing <\/strong>(Art. 30 nLPD; Art. 21 GDPR);<br \/>\n\u2022 <strong>Request data portability <\/strong>(Art. 28 nLPD; Art. 20 GDPR).<\/p>\n<p>Requests can be sent to the email address provided above.<\/p>\n<p><strong>9. Data Security<\/strong><br \/>\nWe adopt appropriate technical and organizational measures to ensure the security of personal data, preventing unauthorized access, loss, or breaches.<\/p>\n<p><strong>10. Changes to This Policy<\/strong><br \/>\nWe reserve the right to update this policy at any time. Changes will be published on this page with an indication of the update date.<\/p>\n<p><strong>Last update<\/strong>:\u00a0 3 Febbraio 2025<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Protecting users&#8217; personal data is a priority for us. This<span class=\"excerpt-hellip\"> [\u2026]<\/span><\/p>\n","protected":false},"author":1,"featured_media":5335,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5563","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy - Pratica-Mente - Francesca Betteni Coach<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pratica-mente.ch\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - Pratica-Mente - Francesca Betteni Coach\" \/>\n<meta property=\"og:description\" content=\"Privacy Policy Protecting users&#8217; personal data is a priority for us. 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